Workforce Mobilizer
(WFM) Privacy Policy
This Privacy Policy describes how Workforce Mobilizer, Inc.
collects and uses Personal Data about you through the use
of our Workforce Mobilizer “Email Relay Service”. Please read the
complete Privacy Policy, as this Policy applies to anyone who uses our
systems worldwide. Information We Collect About You · Personal Data We Collect. Through your interaction with
and use of the Site or use of our products, we may collect business relevant
personal data, which is information that identifies an individual or relates
to an identifiable individual (Personal Data). Personal Data may include, but
is not limited to, your name, physical address, telephone number, e-mail
address, and company affiliation which is generally available on the World
Wide Web. We do not collect sensitive or highly Personal Data. · Information You Provide. We ask you to register or
login to your account in certain circumstances, including for example, when
you download trial or free software, sign up for newsletter, download
patches, purchase software, register software, use our Support Service. As part
of the registration process, we collect Personal Data from you in order to provide service and to validate your access to
your purchased products and our Services. · Lawful Basis for Processing Your
Personal Data. In processing your Personal Data in connection with the
purposes described in this Privacy Policy, we rely on the legal basis of
Legitimate Interest. We collect Personal Data that is necessary for managing
and promoting our business, maintaining a product supplier to customer
business relationship which includes but is not limited to; product
information and marketing communication, maintaining data and network
security, improving website and product performance and customer experience,
and preventing fraud and malicious acts. · Anonymous or Non-Personal Data. You can visit WorkforceMobilizer.com
on the World Wide Web or use our products without telling us who you are or
revealing any information about yourself. · Information Acquired from External
Sources. Workforce
Mobilizer, Inc. conducts outbound marketing campaigns to reach new customers.
The source of the contact information, their Personal Data, comes from trade
shows where contact information is voluntarily provided, webinar and seminar
registrations, publicly available sources such as Linkedin
and purchased lists from external companies. The processing of personal data
for direct marketing purposes is carried out for a legitimate business reason.
Only contacts who respond positively to the marketing content or who
explicitly request to subscribe are maintained. · Information Associated with You. When you purchase a product,
we provide you with a product license and an information to access to the
purchased product. We maintain this information to prevent fraud and
authorize access to the products you purchased as well as support service. We
provide access to this personal data through a Customer Portal service. How We Use Your Personal Data We use Personal Data in any of the following ways: · We may use your Personal Data to
process your transactions. · We analyze collected Information to
better understand your needs and interests in order that we may improve our
service to you. · We may combine anonymous information
with information you provide to provide a more personal experience on our
website or in our products. · We may use Personal Data to contact
you to follow up on service and support requests that you have initiated or
to provide services that you request. · We may contact you from time to time
to inform you about changes in our services, including new product and
product version announcements. · We post testimonials on our Site and
in our marketing material that may contain Personal Data. Prior to posting a
testimonial we will obtain your consent to use the testimonial information
and your name. · We host webinars and other events
that may be of interest to our community, and we may contact you about such
events if we feel they may be of interest to you. Disclosure of Your Information We do not share, sell, or otherwise disclose your Personal Data
for purposes other than those outlined in this Privacy Policy. We disclose
your Personal Data to a few third parties, including: our third-party service
providers that we use to support our business, such as our payment processors
and hosting providers; to a company we merge, acquire, or that buys us, or in
the event of change in structure of our company of any form; to comply with
our legal obligations; to enforce our rights; and with your consent. Access and Update of Your Personal Information You can review and change your Personal Data by logging into the
Site and Service and visiting the "My Profile" and "My
Settings" pages. You may also notify us through the contact information
below features of any changes or errors in any Personal Data we have about
you to ensure that it is complete, accurate, and as current as possible. We
may also not be able to accommodate your request if we believe it would
violate any law or legal requirement or cause the information to be
incorrect. Revision of Personal Data We retain minimum Personal Data that is reasonable and expected
in the management and maintenance of a product supplier to customer
relationship. Personal Data Transfer, Processing and Storage We process and store Personal Data on servers located in Russia.
Your Personal Data may therefore be transferred to, using appropriate
security protocols, processed, and stored in a country different from your
country of residence, and be subject to privacy laws that are different from
those in your country of residence. The Personal Data that we store is not
highly sensitive and is required to conduct normal and expected business
practices. Specifically, Personal Data, as described in this policy, is
stored in Cloud Storage Services managed by international companies. We and
all third-party companies with which we engage with have committed to
complying with the 2018 EU GDPR privacy regulation for EU residents. Based on
the Lawful basis definition, as defined by the EU GDPR regulation, Workforce
Mobilizer, Inc. use and storage of minimal Customer Personal Data, the
Legitimate Interests basis is the appropriate legal basis of data storage and
use. It is a reasonable and expected use of customer and prospective customer
data. We may process your Personal Data outside of your home country,
including to the United States. We only do this when we are legally permitted
to do so and when we have appropriate safeguards in place to protect your
Personal Data. If you are a resident of the European Economic Area (EEA), in
order to provide our Websites, products, and
services to you, we may send and store your Personal Data outside of the EEA,
including to the United States. Accordingly, your Personal Data may be
transferred outside the country where you reside or are located, including to
countries that may not or do not provide an adequate level of protection for
your Personal Data. To ensure your Personal Data processed by other recipients is
treated in accordance with this Privacy Policy, Workforce Mobilizer, Inc. uses
Data Processing Agreements between Workforce Mobilizer and all other
recipients of your data that include, where applicable, the Standard
Contractual Clauses adopted by the European Commission (the Standard
Contractual Clauses). The European Commission has determined that the
transfer of Personal Data pursuant to the Standard Contractual Clauses
provides for an adequate level of protection of your Personal Data. Under
these Standard Contractual Clauses, you have the same rights as if your data
was not transferred to such third party. You may request a copy of the Data
Processing Agreement by contacting us through the contact methods below. Data Retention Periods We will retain your personal data for the entire time that you
keep your account open. After you close your account and request your
information to be deleted, we may retain your Personal Data: on our backup
and disaster recovery systems; for as long as necessary to protect our legal
interests; and to comply with other legal requirements. Deletion of Personal Data If requested, we will delete your Personal Data in a manner
designed to ensure that your identity cannot be reconstructed or read. A
deletion request may not result in the complete deletion of your data.
Purchase information will be maintained for legal and financial audit
purposes. Customer Portal submissions will be retained as per the Terms of
Use Agreement and your name will be removed. If you wish to remove your
Personal Data, contact us through the contact methods below and state your
need and contact information. In addition, we cannot completely delete your Personal Data as
some data may rest in previous backups. These will be retained for the
periods set forth in our disaster recovery policies. We also cannot delete
your User Contributions, however proper access and use of information
provided on the Site, including User Contributions, is governed by our Terms of Use Withdrawal of Consent To the extent that our processing of your Personal Data is based
on your consent, you may withdraw your consent at any time by closing your
account. Withdrawing your consent will not, however, affect the lawfulness of
the processing based on your consent before its withdrawal, and will not
affect the lawfulness of our continued processing that is based on any other
lawful basis for processing your Personal Data. Complaints You have the right to lodge a complaint with the applicable
supervisory authority in the country you live in, the country you work in, or
the country where you believe your rights under applicable data protection
laws have been violated. However, before doing so, we request that you
contact us directly in order to give us an
opportunity to work directly with you to resolve any concerns about your
privacy. Portability You have the right to request that we provide you a copy of, or
access to, all or part of such Personal Data in structured, commonly used and machine-readable format. You also have the right
to request that we transmit this Personal Data to another controller, when
technically feasible. Promotional Offers We will only use your email address to promote our own or third
parties’ products and services with your express consent. If you wish to
change your choice, you may do so at any time by contacting us through the
contact methods below. If we have sent you a promotional email, you may
unsubscribe by clicking the unsubscribe link at the bottom of the email. This
opt out does not apply to information provided to Workforce
Mobilizer, Inc. as a result of a product purchase, support emails, product
service experience, security advisory messages (security fixes and updates)
for the products you have purchased from us. Do Not Track Signals We do not track you over time and across third-party websites or
other online services for any purpose. Some web browsers permit you to
broadcast a signal to websites and online services indicating a preference
that they “do not track” your online activities. At this time, we do not
honor such signals and we do not modify what information we collect or how we
use that information based upon whether such signal is broadcast or received. Use of Cookies We use cookies to ensure that the content we publish on our site
is what our customers need and want. Cookies are small text files that are
used to identify users as they access information throughout our site. When
someone enters our Site and / or Service, a cookie is placed on their machine
(only if the person accepts cookies) or is read if the person has previously
visited our website. Our cookies do not track or collect any personal information.
They are used to provide our customers with the most useful information
through understanding what areas of our site receive the most traffic and
interest. If you choose to disable cookies on your computer browser, you
may not be able to fully access all the products or services found on our
site. Children Under the Age of 18 Our Site (and Service) does not target nor is it intended to
attract children under 18 years old. We do not knowingly solicit, collect, or
accept personal information from children under 18 years of age. If we learn
we have collected or received Personal Data from a child under 18 without
verification of parental consent, we will delete that information. If you
believe we might have any information from or about a child under 18, please
contact us in any manner set forth below. Changes to Our Privacy Policy We may change this Privacy Policy at any time. Any changes made
to this Privacy Policy will be posted on this site. If we make any
substantial changes in our Privacy Policy, we will post a notice on this
Site. Contacting Us For questions or concerns about your Personal Data, review,
correction, or deletion of your Personal Data you can contact us at support@workforcemobilizer.com. Please be sure to include your
name, company name, e-mail address, telephone number and your specific
question, comment, or concern. |